Microsoft Teams Error in SDP

I have been working on some calling problems with Microsoft Teams with a customer and thought I would share some information that could be quite useful in situations where you’re asked why this happens. If you are working in an enterprise with restricted access to the Internet via a default gateway you’ll be paying particular… Read More

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Microsoft Teams 10 Points to Consider before Deploying

We all want to use Microsoft Teams, but don’t rush it out to your business. Instead take a breath and consider your options. Here is my 10 tips to mull over before sliding that license button. 1. Why What When How? As with every new technology introduction, start with why? Why are you looking at… Read More

Enable Call Park for Microsoft Teams

Microsoft have released Call Park for Microsoft Teams. This feature allows the recipient to place the call in a special kind of holding pattern. As the name suggests, this is more like parking your car. You choose a space, park it, go about your business, come back to the space, pick your car up. Except… Read More

End The Working From Home vs Office Debate. It is Pointless!

For what seems to be an eternity, we in IT seem to be transfixed by the “Working from Home” is better than “Working from the Office” debate. We have argued over and over like politicians in the House of Commons over Brexit. The simple truth is, it’s a pointless argument that yields no actual result.… Read More

Once upon a Time In Microsoft there was Teams, Yammer and Kaizala

Once upon a time there was a group of people sitting together at a canteen table eating their lunch. Not a word was spoken, until one of them looked up from their phone and noticed that the person sitting next to them was using a blue app to message someone. They look at the person… Read More

Evaluating Cloud Video Interop (CVI) Architectures with Microsoft Teams

If you’re like me then getting your hands on video conferencing scenarios is like your nan’s birthday. It comes around once a year and you spend two months trying to figure out what to get for a present. I am not ashamed to state that video is not my strong point especially where interoperability is,… Read More

Microsoft Teams CoExistence & Interop With Skype for Business

If you are thinking of introducing Microsoft Teams into your organization and you are currently using Skype for Business, then you will undoubtedly be wondering how these two distinctly different but similar apps interact. In this post, I hope to take a simpler approach to the Microsoft article to help explain the supported scenarios and… Read More

Microsoft Teams – Direct Routing High Availability

There are lots of guides on the Internet of how to configure Direct Routing with Microsoft Teams. However, whilst these are extremely useful for those looking to implement this technology, you may be looking for a little bit more information on how to extend this into a highly available and resilient solution for your telephony… Read More

Clear the Microsoft Teams Client Cache

Microsoft Teams cache behaviour is a lot to be desired if I am honest. One thing for sure is that if you are deploying Teams you’ll quickly find that your admin controlled policy settings take a random amount of time to come into effect on the target machines. Unlike Skype for Business Online where in-band… Read More

Microsoft Teams, STUN, TURN and NAT – Get Your Media Right

If you have used VoIP over internet solutions in the past then this will be no surprise. However, if you are new to Microsoft Teams with little or no UC heritage, then this post may be of value to you. Even though Teams uses its own protocols over https to communicate, underneath the bonnet of… Read More