PSTN Survival With Microsoft Teams, Polycom VVX and Ribbon SBC

At EC19, Yealink announced a partnership with Ribbon to deliver PSTN survival with Microsoft Teams for their Teams Phones. I don’t have a Yealink, but I do have a few VVX’s lying around my home office, so I thought I would give it a shot and see if I can Continue Reading

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Microsoft Teams & Skype for Business Online Back-end Provisioning Monitor Script

Working in the Cloud should be fast. But sometimes you just got to wait it out. One of the biggest pain points for me is the lag between licensing a user in Office 365 and Skype for Business Online to complete its back-end provisioning so I can actually start assigning Continue Reading

Self Service Phone Number Assignment in Microsoft Teams with Automated Provisioning

So you’ve got Microsoft Teams and you’ve got some calling plans. You don’t have enough to give every user one, so you come up with a business process that lets you be selective based on business justification. How do you integrate that business process to make it easy for IT Continue Reading

The Importance of the Persona in Microsoft Teams

You’ve probably heard about personas from the days of Lync, Skype for Business or even other UC technologies. If you have not, and are venturing out into the Microsoft Teams tech-scape, then Personas mean experience profiles. These experience profiles are like configuration buckets that you create in an effort to Continue Reading