Three65 – Skype for Business – StarLeaf

In this webisode we talk to Jon Tracey from StarLeaf, a cloud based video interoperability company based in the UK. Jon is a passionate thought leader within the unified communications industry, with a career spanning twenty years. Jon joined StarLeaf directly from Vidyo, where he led numerous high-profile business transformation projects including video banking and… Read More

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Speaking at Microsoft Cloud User Group – Manchester UK

On May 25th 2017 I will be speaking at the Microsoft Cloud User Group in Manchester UK. The topic I have chosen to discuss is titled “Cloud Contact Center” and I will be talking to you about how you can use Skype for Business Online with Organizational Auto Attendant and Call Queues to deliver simple,… Read More

Three65 – Skype for Business Analytics with Code Software

In this webisode we talk with Mark Armstrong from Code Software (www.codesoftware.net) about their UC Analytics for Skype for Business On-Premises, Hybrid and Cloud. Code Software produce enhanced Skype for Business reporting and analytics built on top of native functionality and data to provide deep insight into how Skype for Business is being consumed within… Read More

Three65 – Exchange Updates with SuperTekBoy (Gareth Gudger)

In this webisode I speak to Gareth Gudger aka SuperTekBoy an Office Servers and Services MVP (www.supertekboy.com) about updates and changes to the Microsoft Exchange ecosystem. Gareth talks about the impending end of life support for Exchange 2007, what’s in updates to Exchange 2016 with CU3 and 4 and new features in Exchange Online such… Read More

Three65 – Bridge Communications Operator Console for Skype for Business

In this webisode we talk to Doug Routledge from BridgeOC (www.bridgeoc.com) who shows us their Skype for Business Attendant / Operator Console Solution. The BridgeOC uses the best of Skype for Business On-Prem and Cloud to enrich the experience of high call volume operators, helping them serve customer inquiries faster, more efficiently and intuitively. We… Read More