Microsoft Voicemail Just Got Expensive For Some

Well Skype for Business Server 2019 got released in Public Preview alongside Exchange and Sharepoint distros this week and there has been lots of noise about feature removals and quiet squeaks about feature additions. It comes as no surprise really as Microsoft turns the cloud up to eleven and trail blaze into a seemingly cloud… Read More

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The Cloud Leads the Way to Disable TLS 1.0/1.1–Goodbye Lync Phone Edition

Microsoft announced that they will be turning off TLS 1.0 and 1.1 encryption on Office 365 on 31st October 2018. This should not come as a shock surprise to anyone after the POODLE and BEAST vulnerabilities exposed throughout 2011 and 2014. But what does that mean for you and your devices? From a Skype world… Read More

Don’t Waste Your Money on BYOSBC to Microsoft Teams

At a breakout session in Ignite 2017, Microsoft made reference to a new method of connecting OPCH PSTN to Office 365 which was in development. The current standard offering for OPCH to Skype for Business Online Cloud PBX is Cloud Connector Edition (CCE). CCE is an on-premises hardware appliance (I use the term liberally) that… Read More

A day in the Life of a Plantronics Guy

A few months ago, Plantronics released their new premium headset, the 8200UC. Being a Plantronics device enthusiast I was lucky enough to acquire one of these to add to my already growing collection of Plantronics devices, and thought that I’d share my opinion on the devices I use, why I use them and which ones… Read More

Plan to Move Your Skype for Business Workload to Microsoft Teams

Now that Ignite is coming to an end and all the hearsay has turned into fact, I wanted to gather my thoughts and formulate an opinion and recommendation on the impacts of what’s been announced. Microsoft’s announcement to concentrate on Microsoft Teams as the cloud offering as the unified communications platform going forward has been… Read More

Polycom RPRM Phone Provisioning Demo with Skype for Business

I have been testing Polycom’s Real Presence Resource Manager, RPRM for short phone provisioning solution for the last few days. I thought I would share with you a demo of the experience. Historically, if you wanted to provision VVX phones for your Skype for Business voice deployment you had 2 choices; use Polycom’s ftp provisioning… Read More

Secure Your Meetings Now–No More Excuses!

In Skype for Business you can choose from two meeting creation types, secure or dedicated meeting space. During my time on deployments I always recommend and try to steer customers down the secure route as it avoids a multitude of situations around conference bleeding. Imagine having a conversation with management discussing an employee’s future, and… Read More

Skype Broadcast Meetings–Now Allows External Team Members to Join

Skype Broadcast Meetings seems to have had a quiet update recently. This may be already common knowledge, but I have only just discovered it. Historically we couldn’t add external team members to a broadcast meeting. By this I mean being able to delegate the presenter / producer role function to users from SIP domains not… Read More

Skype for Business–Thumbnail Image Quality Issues

Over the weekend I was scanning a few message boards and came across a post asking Why does the image of a person look ok sometimes but pixelated at other times for the same person? To clarify the problem is when a user answers a call from a person and the picture of the caller… Read More

Skype for Business Online CloudPBX–Calling Plans and Consumption Billing Explained

I must admit, I thought this topic was well understood, but it seems I am having the same conversations over and over, so possibly worth a blog post. First up if anyone has done this already, I apologise, I did Bingle first, and your page did not show on Page 1, I didn’t check page… Read More