I have been working on some calling problems with Microsoft Teams with a customer and thought I would share some information that could be quite useful in situations where you’re asked why this happens. If you are working in an enterprise with restricted access to the Internet via a default Continue Reading
We all want to use Microsoft Teams, but don’t rush it out to your business. Instead take a breath and consider your options. Here is my 10 tips to mull over before sliding that license button. 1. Why What When How? As with every new technology introduction, start with why? Continue Reading
Microsoft have released Call Park for Microsoft Teams. This feature allows the recipient to place the call in a special kind of holding pattern. As the name suggests, this is more like parking your car. You choose a space, park it, go about your business, come back to the space, Continue Reading
For what seems to be an eternity, we in IT seem to be transfixed by the “Working from Home” is better than “Working from the Office” debate. We have argued over and over like politicians in the House of Commons over Brexit. The simple truth is, it’s a pointless argument Continue Reading
Once upon a time there was a group of people sitting together at a canteen table eating their lunch. Not a word was spoken, until one of them looked up from their phone and noticed that the person sitting next to them was using a blue app to message someone. Continue Reading
If you’re like me then getting your hands on video conferencing scenarios is like your nan’s birthday. It comes around once a year and you spend two months trying to figure out what to get for a present. I am not ashamed to state that video is not my strong Continue Reading
Those of you who follow me will have seen that I sometimes post about this thing called buzzzie. If you’re wondering what this is and why I am doing it, then please read on! Back in July, my father-in-law passed away suddenly and without warning. He was 59 years old. Continue Reading
If you are thinking of introducing Microsoft Teams into your organization and you are currently using Skype for Business, then you will undoubtedly be wondering how these two distinctly different but similar apps interact. In this post, I hope to take a simpler approach to the Microsoft article to help Continue Reading
So without much fan fare or fuss, Microsoft’s latest version of Skype for Business Server officially entered General Availability this week. Yes 2019 is officially launched alongside Office 2019, Exchange Server 2019 and SharePoint Server 2019. It was somewhat of a damp squib event with very little song or dance Continue Reading
There are lots of guides on the Internet of how to configure Direct Routing with Microsoft Teams. However, whilst these are extremely useful for those looking to implement this technology, you may be looking for a little bit more information on how to extend this into a highly available and Continue Reading
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