Speaking at Microsoft Cloud User Group – Manchester UK

On May 25th 2017 I will be speaking at the Microsoft Cloud User Group in Manchester UK. The topic I have chosen to discuss is titled “Cloud Contact Center” and I will be talking to you about how you can use Skype for Business Online with Organizational Auto Attendant and Continue Reading

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Three65 – Skype for Business Analytics with Code Software

In this webisode we talk with Mark Armstrong from Code Software (www.codesoftware.net) about their UC Analytics for Skype for Business On-Premises, Hybrid and Cloud. Code Software produce enhanced Skype for Business reporting and analytics built on top of native functionality and data to provide deep insight into how Skype for Continue Reading