Microsoft Teams Direct Routing Cannot Transfer Call

Today I was doing some prep work for one of my customers who are going to be implementing Direct Routing in the coming weeks. It is the first opportunity that I have had to really put Direct Routing through its paces. I am fortunate that my lab has a SIP trunk provided by Pure-IP (www.pure-ip.com) so… Read More

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Microsoft Teams – Grant Guest Users Meet Now & IP Calling Capability

By default users added to a Microsoft Teams Team that are external users i.e. guest users have a reduced feature capability set compared to an internal user. For instance, in peer to peer conversations a guest user can perform a private group chat, but audio and video functionality is not allowed due to license restriction… Read More

Microsoft Teams Adds Message Translation! Here Is How You Turn It On

Microsoft announced at Inspire this week the release of message translation of chat messages to the recipient’s native tongue. In order to use this feature, administrators must enable this on your tenant. You can do this using the Messaging Policy. As yet this option does not appear in the Teams Admin Portal, but you can… Read More

Microsoft Teams – Calling App Doesn’t Load

This is a quick post to cover an intermittent issue that you may come across when provisioning users in the cloud for Teams Enterprise Voice. There have been several cases in recent weeks where I have created a user in Office 365, assigned them the appropriate licensing for Teams and Calling Plan and yet the… Read More

Microsoft Teams – Prevent File Sharing with Guest Users

When a Team is created in Microsoft Teams, it creates a few object instances, one of them is a SharePoint Team site. This site is used to store all files, wiki’s and OneNote’s in a Team and Channel. By default, every Microsoft Teams Team member will have “Member” rights to this SharePoint Team site. Under… Read More

Microsoft Teams – Live Events Takes Skype Broadcast Meetings to Where it Should Have Been!

Yesterday (July 12th 2018) Microsoft announced the preview of Microsoft Teams Live Events. Live Events is the Microsoft Teams version of Skype Broadcast Meetings. But while Live Events has some similarities to Broadcast Meetings it is not a direct port over. Live Events does use the same type of technology, i.e. Skype plus Azure Media… Read More

Save Money On Common Area Phones with Microsoft Teams Direct Routing

Now that Direct Routing has been released on General Availability worldwide for Microsoft Teams it is a very exciting time for Microsoft Cloud UC. Aside from the obvious benefits of Direct Routing such as migration path, investment stretching and interop with other systems, it does offer some interesting alternatives to Microsoft’s cloud native offering for… Read More

Direct Routing in Microsoft Teams Could Spark the End to Cloud Voice

Up until now if you wanted cloud voice provided within your Office 365 tenant you had a choice, calling plans and consume Microsoft’s Cloud Phone System, use Cloud Connector Edition to connect your on-premises PSTN investments to the cloud, or hybrid voice if you had an existing Skype for Business Server implementation. When investigating which… Read More

Microsoft Teams – Understanding Capabilities vs Licensing

When can we deploy Microsoft Teams? This question I have been asked several times over the last few weeks. Before I answer that question it probably good to define just what is meant by Microsoft Teams. You may think this is stupid, but really in the context of a wider program this is a very… Read More