Self Service Phone Number Assignment in Microsoft Teams with Automated Provisioning

So you’ve got Microsoft Teams and you’ve got some calling plans. You don’t have enough to give every user one, so you come up with a business process that lets you be selective based on business justification. How do you integrate that business process to make it easy for IT and your users to follow?… Read More

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So You Want To Get Certified In Microsoft Teams?

DISCLAIMER: This is not official guidance or professional endorsed by Microsoft or any other company. This information is purely a guide based on my own advice and opinion. If you’ve come from a Skype for Business, or indeed any other background for that matter, you’re probably investigating your current options with regards to official certification… Read More

The Importance of the Persona in Microsoft Teams

You’ve probably heard about personas from the days of Lync, Skype for Business or even other UC technologies. If you have not, and are venturing out into the Microsoft Teams tech-scape, then Personas mean experience profiles. These experience profiles are like configuration buckets that you create in an effort to approach a UC deployment in… Read More

Remove User From AzureAD Group Script

Just a quick post to share a simple PowerShell script that will allow administrators to remove a User from an AzureAD Group. Script will prompt for the UPN of the user that you want to manage and produce a menu list of all their group memberships Simply enter the number in the square brackets []… Read More

Skype for Business Address Book Failed in Resource Forest

I never thought I would be blogging about Skype for Business in 2019…. Oh Well! 🙂 I was contacted by a friend who had deployed an Audiocodes CloudBond appliance to one of their customers. They were experiencing issues with users not being able to search the address book service in Skype for Business. The Audiocodes… Read More

Microsoft Teams Error in SDP

I have been working on some calling problems with Microsoft Teams with a customer and thought I would share some information that could be quite useful in situations where you’re asked why this happens. If you are working in an enterprise with restricted access to the Internet via a default gateway you’ll be paying particular… Read More

Microsoft Teams 10 Points to Consider before Deploying

We all want to use Microsoft Teams, but don’t rush it out to your business. Instead take a breath and consider your options. Here is my 10 tips to mull over before sliding that license button. 1. Why What When How? As with every new technology introduction, start with why? Why are you looking at… Read More

Enable Call Park for Microsoft Teams

Microsoft have released Call Park for Microsoft Teams. This feature allows the recipient to place the call in a special kind of holding pattern. As the name suggests, this is more like parking your car. You choose a space, park it, go about your business, come back to the space, pick your car up. Except… Read More

End The Working From Home vs Office Debate. It is Pointless!

For what seems to be an eternity, we in IT seem to be transfixed by the “Working from Home” is better than “Working from the Office” debate. We have argued over and over like politicians in the House of Commons over Brexit. The simple truth is, it’s a pointless argument that yields no actual result.… Read More

Once upon a Time In Microsoft there was Teams, Yammer and Kaizala

Once upon a time there was a group of people sitting together at a canteen table eating their lunch. Not a word was spoken, until one of them looked up from their phone and noticed that the person sitting next to them was using a blue app to message someone. They look at the person… Read More